An order management system (OMS) is the electronic framework that facilitates companies to process sales orders from online receipt through final completion.
It centralizes sales management across diverse sales systems to facilitate seamless visibility into fulfillment details throughout the supply chain operation.
An OMS allows enterprises oversee the end-to-end order operation effectively, from the time a purchaser places an order to its accurate fulfillment oms and necessary return.
It enhances oms inventory management by supplying up-to-date analytics on inventory status and order information, helping enterprises to improve their supply chain oms strategies and increase buyer loyalty.
An effective OMS integrates with other corporate systems like website platforms, fulfillment management systems, ERP software, and logistics carriers to facilitate a unified order fulfillment process from start to delivery.